A little help, when you need it

Find your next step

Choose a file type, follow the steps for your phone, or fix a download that did not work.

Choose your download

Video

Find the available MP4 video from a public post.

Find the separate audio track from a public video. Save an MP3 when available, or the audio format supplied with the post.

Paste a public photo or carousel post link. Choose individual images when they are available, without taking a screenshot.

Use a public post link in Safari to find an available video file. TikSave runs in your browser; no extra app or TikTok password is required.

Copy a link from a public TikTok post, open it in the downloader and choose the available file. Chrome handles the transfer to your device.

If you already chose a download but cannot find the file, start with Safari’s download status and the folder selected in your settings.

First identify where the problem happens: pasting the link, finding a file, or saving that file. Each stage has a different fix.

Use a complete link to one public post. The URL format identifies the post; it does not guarantee that its files are available.